Waking up to the call

August 8, 2006 at 3:35 pm Leave a comment

This may sound unbelievable to us, the knowledge professionals, but let us carefully consider the ramifications of these recent observations.

Surveys conducted across multiple organizations conclude with the following observations:

1. Training only accounts for 10.5 percent of the total potential change in worker behavior. Clarity of objectives, working conditions and other factors are more important.

2. At most, formal training only accounts for 20 percent of how people learn their jobs. Most workers learn their jobs from observing others, asking questions, trial and error, calling the help desk and other unscheduled, largely independent activities.

3. People who do attend formal training never apply 80 to 90 percent of what they learn back on the job. They forget the bulk of what they’re exposed to in a matter of days.

Now, what it says is that training might influence only a mere 1% of worker potential!!!! so, does it ring the death bell for Formal Training programs? certainly not. but it might be the time that we contemplate on revamping the current models / approaches, which are readily accepted in theory, but largely unsuccessful / ignored in practice?

And hence, it is of absolute necessity that learning professionals, who know in their heart that what their client is asking for isn’t going to solve their problem or have the desired impact, feel confident to act on their responsibility/obligation to say as much?

In short, it’s time to think beyond the Traditional approaches that have the propensity to become prosaic, and eventually redundant. or else, the gr8 eLearning diaspora may not live long..

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